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Regional Operations & Business Manager – South London in South London at ExcelCare

Date Posted: 5/3/2019

Job Snapshot

Job Description

Job Title: Regional Operations & Business Manager – South London 


Salary: Competitive

Closing Date: 02/06/2019

Reference Number: 000795


Regional Operations & Business Manager – South London

Highly competitive salary plus excellent benefits

Reporting to and deputising for the Regional Director for our Care Home group in South London this is a key role to enhance the operational capability of our London homes.

You will have a Strong commercial business awareness with P+L accountability and the ability to monitor local competitor activity and analyse market trends to ensure we always have a competitive edge. You will take great pride in assisting people to choose an Excelcare home for a resident or loved one. Our aim is for all residents to receive person-centred, individualised care to ensure a homely and happy experience.

With a strong focus you will enable a cost effective approach to management of resources including:

  • Staffing levels, agency use in order to comply with the company’s financial targets.
  • Maximising occupancy levels throughout the homes to ensure profitability.
  • Lead on enquiry generation initiatives, encouraging homes to get involved ith their local communities
  • Training staff within the homes to deal professionally with a high level of customer service any enquiries that are taken in regard to occupancy and recruitment of new staff.
  • Generation of good local PR initiatives and execution of advertising and marketing strategies.

This role calls for someone who has good knowledge of care homes, our regulatory body (CQC) and legislation that we must adhere to.

What we offer in return:

  • 28 Days holiday including Bank holidays
  • Refer a Friend Scheme rewarding up to £600 for every person you refer (
  • DBS Certificate paid by Excelcare
  • Contributory Pension Scheme
  • Annual Salary Review
  • Long service awards
  • Comprehensive Induction Programme
  • Employee of the Month and the Excelcare Awards – Recognition of our committed people across the business for a job very well done.

If you are interested in the position please apply online or contact the Recruitment team on 0208 313 5003 - we look forward to hearing from you.

Excelcare are an equal opportunities employer.