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Care Coordinator in Tower Hamlets at Excel Care

Date Posted: 10/2/2018

Job Snapshot

Job Description

Job Title: Care Coordinator 

Location: Tower Hamlets

Salary: £24,000

Closing Date: 01/10/2018

Reference Number: 000567/1


Excelcare Homecare Division in Tower Hamlets requires a Care Coordinator to join our team. This is a varied role and you will need to be proactive and organised in nature.

Main responsibilities:

To ensure that care calls are rostered efficiently to ensure our service users receive high quality care at the right time each day.

Duties include:

  • Collating and amending rotas as required.
  • Matching Care Workers' skills to service user requirements.
  • Conducting supervisions.
  • Organising staff training.
  • Implementing Care Plans for service users.
  • Ensuring that the right level of care is being provided.
  • Keeping all records up to date on the database and files.
  • To provide shadowing for new Care Workers and report to the Branch Operations Manager when new Care Workers will be ready to work alone
  • To carry out initial visits and appropriate assessment for all new service users
  • To supervise and deploy teams of Care Workers who provide care and support to vulnerable adults
  • Covering on-call over some evenings and weekends

What we offer in return:

Employee Benefits:

  • 20 Days holiday plus Bank holidays
  • Refer a Friend Scheme rewarding up to £600 for every person you refer( *
  • DBS Certificate paid by Excelcare
  • Contributory Pension Scheme
  • Annual Salary Review
  • Paid study leave
  • Long service awards
  • Career development pathways through the Excelcare Training Academy
  • Comprehensive Induction Programme
  • Funded Qualifications via the apprenticeship programme (where required)
  • Contributory Eye Test Vouchers
  • Paid uniform
  • Employee of the Month and the Excelcare Awards – Recognition of our committed people across the business for a job very well done.

You must be a dedicated individual, have strong interpersonal skills and be willing to work in a busy environment at times. You should also have effective computer/IT Skills. Being a 24 hour service, you will be required to rotate on-call over some evenings and weekends. You must have a current valid driving license and permanent use of a car.

Ideally we are looking for someone with at least a year experience in Homecare Coordinating and has a QCF qualification.